Participate in community outreach events, including the organization of the public relations, human resources, and the recruitment of the San Diego County.
Maintain professional relationships with all levels of the organization including: marketing, sales, HR, and collection, and other departments.
Provide assistance to the admissions Coordinator in the screening of medical records and the hiring process. Monitor and report on the progress of the call center.
Provide a high level of professionalism and support to the client and the company to ensure the highest level of satisfaction and the ability to work with the public.
Assist in planning and implementing the center's career development program to ensure the best practices are being followed. I am responsible for the facilitation of the interview process for the new hire.
Assist in the development of a mentor program for the new hire orientation and enrollment process. Work with the medical team to ensure the accuracy of the information.
Willis Towers Watson
Maintained office equipment by inputting data and reports; identifying and resolving maintenance problems; preparing work orders and completing maintenance requests.
Maintained workflow by creating and implementing a variety of administrative and reporting processes; including but not limited to: tracking, tracking, and logging all orders.
Provided solutions to problems and issues; coordinated with internal departments. Managed and maintained a high level of customer service.
Created and maintained a new layout of the company; including the development of the company's website. This included the creation of the first time and the first-ever.
Maintains and improves quality results by establishing and enforcing organization standards. Maintains inventory by checking merchandise to determine inventory levels; anticipating customer demand.
Maintained and updated client files and records, including but not limited to: billing, invoicing, and other related matters.
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