Matthew Swims - Software Engineering Resume Simple
A highly motivated and enthusiastic customer service representative with a strong background in customer service and sales. I am a self-starter who is able to work well under pressure.
technical skills, leader, multitask, technician, service, communication, call center, team leader, technical, supervisory, communication skills
Technical Service Representative
1 provided technical support to customers and employees in a fast paced environment. Provided customer service and problem solving skills.
Maintained a high level of customer support and communication skills, while maintaining a friendly and cooperative attitude with customers, co-workers, and management.
Strong ability to multitask and prioritize tasks while managing multiple priorities and maintaining a high level of customer care. Acts as a team leader and provide support to other employees.
Ability to work in a team environment, while maintaining a high level of customer satisfaction. Provide accurate and appropriate information to answer questions, troubleshoot issues, and resolve complaints.
Provided technical support for the call center technician, including the use of the computer system. I was also a team player.
Maintained a high level of customer support by providing accurate and timely information in a supervisory capacity. This included researching and resolving customer issues.