Michael Buckley - Software Engineering Resume Simple
SUMMARY
I am a highly motivated and dedicated individual with a strong background in customer service and customer service. I have a proven track record of success in the following areas of sales, and management.
SKILLS
  • helpdesk, excel, it, powerpoint, phone, manager, presentations, spreadsheet, technical, word, training, service, computer programs, reports, scheduling, computer
  • coding, excel, purchase orders, credit, office, purchasing, budget, basis, stock, excel spreadsheets, credit card, office supplies, reports, distribution, calibration, packing, spreadsheets, r, it, powerpoint, manager, presentations, accounting, sheet metal, testing, office equipment, sourcing
WORK EXPERIENCES
  • 2017-12-262017-12-26

    Administrative Assistant

    Baltimore City Community College

    • Create and maintain computer spreadsheets for all incoming phone calls, including logging and monitoring of the progress of the call Center, and the training of the staff.
    • Provide training to new employees on the Word processing and reporting system. Prepare and present PowerPoint presentations to the CEO and board of Directors.
    • Entering orders into the system, invoicing, and sending out the order to the customer. Also, I dispatch the service to the appropriate department.
    • Maintain the integrity of the company by entering all orders into the computer system, and providing the customer with the best possible service for their order.
    • Assist customers with technical issues such as scheduling, logging, and tracking service orders. Track and trace all customer calls and emails.
    • Enter and maintain all customer information into the system, dispatch the service desk, and provide the appropriate reports to the it department.
  • 2017-12-262017-12-26

    Administrative Assistant

    Milwaukee Public School

    • Perform daily accounting functions including: Purchase orders, order entry, packaging, shipping, and maintenance. Manage and maintain all customer files.
    • Review and analyze all purchase orders, sales, inventory, and production reports, and ensure that the product is accurate and in accordance with the company's policies and procedures.
    • Review and analyze data for inventory, shipping, and distribution of goods and applications to ensure proper processing of orders, and to ensure that all items are accounted for and submitted to the appropriate department.
    • Process and maintain all purchase orders, including: shipping, receiving, and data entry. Prepare and submit sales quotes, applications, and product samples.
    • Prepare and submit purchase orders, invoices, and other required documentation to the customer on a daily basis. Use of the EDI system to process and maintain inventory.
    • Prepare and maintain inventory, purchase orders, and other related material for the purpose of validating and reporting all required documentation, including packing, shipping, and purchasing.